Returns and RMA

Enter all required information as indicated. Be as detailed as possible
regarding the reason you wish to return the item and state the condition.
Indicate what action you prefer. Depending on the condition of the
product you may be entitled to a refund, replacement or a store credit.

For a store credit, if you know what other items you would like the credit
to be applied to, specify the product Sku Number. The difference in price
will be credited or charged accordingly.

Please realize that there will be an assessed 15% re-stocking fee which
may apply to certain products.

Within 24 hours, or next business day, one of our representatives will
be in contact via email with further instructions.

Note: ALL Returned Items must include the following:

Original packaging, documents and accessories
Your RMA number must be clearly visible on the outside of the package

We strongly advise our customers to always retain the tracking information
pertaining to the return, at least until the transaction has been fully
completed by both parties.

Return Policy

If for any reason an item you have purchased from Raney’s Corporation does not meet your satisfaction, or you are no longer in need of the purchased product, please call us toll-free at 1-888-888-7990 or email us at RMA@raneys.com. We offer a 30 day return policy on all non-special ordered or custom products. For all returns you will need an RMA number assigned to you by a sales representative before we can accept any returned merchandise.

All returned goods must be in their original state in resalable condition. The products cannot be dented, scratched or have any mounting material removed from them such as adhesive tape. Upon receiving the item back into inventory, we will issue a credit back to the customer in the form of payment that the original order was received (Paypal, credit card, etc.) For non-defective items a restocking fee of 15% will be deducted from the credit. The customer is responsible for all return freight charges unless the item was defective, incorrect or damaged during shipment.

Damaged, Defective, or Incorrect Products

In the event your product is damaged in transit please contact us at 1-888-888-7990 immediately. If a shipment arrives at your doorstep and is clearly damaged make sure to take pictures as these will help expedite the return process. All warranty claims and damaged items claims need to be handled through Raney’s Corporation. Do not contact the manufacturer of the product directly as they will not be able to assist you in receiving a new item.

If your product arrives defective or is incorrect please contact our customer service department at your earliest convenience. Please do not attempt to install the part as this may void the chance of the return being accepted. If you would like a replacement part to be sent right away before the original product is returned then we must temporarily charge you for the additional part. Upon receiving the original product a credit will be issued.

Above all else, we desire 100% customer satisfaction so if you need any additional information regarding our shipping and return policies please visit the contact us page of our website or call our toll-free number.

Call us toll-free in the U.S. at Raney's 1-888-888-7990
( 8am - 5:30 pm E.S.T.)

Email us at RMA@raneys.com

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Toll Free: 1-888-888-7990
Local: 352-789-6701
Fax: 352-789-6702
1650 NW 38th Ave
Ocala, FL 34482 (Exit 354 off I-75)
HOURS: 8:30AM - 5:30PM Monday - Friday,

We offer Westin, Audiovox, CGI, Jensen, AVS, Lund, Nifty, and Recon Products